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Banking Ombudsman

Announcements

Fixed deposits can be made for a minimum of 6 months and above. View More...

Bank of India, Paris also extends personal loans to French residents against FCNR deposits held in India. For further details please contact our credit team at 01.42.66.60.42 View More...

Service charges for remittances will be the same for all customers including Saral account holders. For remittances to other banks by NEFT/RTGS, applicable charges will be levied. View More...

The exchange rate for INR remittances is subject to change during the day as per the prevailing market conditions .For remittances above € 10.000, customers are requested to contact the remittance de View More...

We wish to inform our customers that Bank of India, Paris has stopped INR remittances by cash deposits w.e.f. 24.04.2017. Customers who wish to remit money to their accounts in India can do so eithe View More...

Remittence form

Exchange Rates

You have a dispute about a transaction or about your account, you can contact the Customer relations Manager at 01.42.66.60.48/49.

In case of dissatisfaction or if a dispute persists, you can write to the Director of Bank of India.

 

BANK OF INDIA

Director
4, Rue Halevy
75009 Paris
Tel 01 42 66 49 97
Fax 01 42 66 50 06
Email contact boi.paris@wanadoo.fr

The bank will acknowledge receipt of your request within ten working days. If the problem is still not solved the bank will reply within a maximum of 2 months from the date of receipt of your request.

In case of no response to your letter written to the bank within a delay of 2 months, you can lodge an appeal with the mediator.

You can contact the Ombudsman by addressing your mail to —

Monsieur le Mediateur CS 151 75422

PARIS Cedex 09

or on line at lemediateur.fbf.fr. via our website  www.bankofindia.fr.

The mediator will reply within two months (from the date of receipt of the appeal ) by sending to you and to the bank his proposals of mediation.