Corporate Site |
 Customer Grievances

 

Customer can resort to mediation if all other internal settlement is exhausted.

In case of no response to a customer’s letter written to the bank within a delay of 2 months, the customer can lodge an appeal with the mediator.

The mediator should statute within two months from the date of receipt of the appeal.

An official is designated to handle complaints.  This person reports hierarchically to the General Management. 

The grievances can be addressed to:
Monsieur le Mediateur
CS 151
75422 PARIS Cedex 09

 

WE WILL PROVIDE INTERNET FACILITY FOR THOSE WHO ARE HAVING ACCOUNT WITH PARIS BRANCH AND YOUR MONTHLY STATEMENTS IN YOUR MAIL ID. PLEASE CONTACT US FOR DETAILS.


WE ACCEPT DEPOSITS FOR MIN. PERIOD OF 3 MONTHS AND ABOVE AND FOR SUBSTANTIAL AMOUNT FROM 30 DAYS AND ABOVE AS SPECIAL CASE.

Terms and Conditions | Feedback / Suggestion | Contact Us